Refund Policy - BizAIReady

1. REFUND ELIGIBILITY

1.1 Qualifying Conditions

You are eligible for a full refund if:

• You request a refund within 30 days of report delivery
• You provide specific feedback about why the report did not meet your expectations
• You have not previously received a refund for our services
• The report was delivered as described in our service terms

1.2 Non-Qualifying Situations

Refunds are not available in the following cases:

• Requests made more than 30 days after report delivery
• Dissatisfaction with general market conditions or AI technology limitations
• Changes in business circumstances after report delivery
• Failure to implement recommendations (reports are advisory only)

2. REFUND PROCESS

2.1 How to Request a Refund

2.2 Refund Timeline

• Review Period: 1-2 business days
• Processing Time: 3-5 business days after approval
• Bank Processing: 5-10 business days (varies by bank)
• Total Timeline: 7-15 business days from request to account credit

2.3 Refund Method

Refunds are processed through the original payment method used for purchase. We cannot process refunds to different payment methods or accounts for security reasons.

3. PARTIAL REFUNDS

In certain circumstances, we may offer partial refunds or service credits:

• Delayed delivery beyond our 48-hour commitment
• Technical issues affecting report quality
• Missing sections or incomplete analysis
• Formatting or delivery problems

4. ALTERNATIVE RESOLUTIONS

4.1 Report Revision

Before processing a refund, we may offer to revise or supplement your report to address specific concerns. This option is available within 14 days of delivery.

4.2 Service Credit

We may offer service credits for future reports as an alternative to cash refunds, particularly for minor issues or when you plan to use our services again.

4.3 Consultation Call

For complex concerns, we may offer a complimentary 30-minute consultation call to clarify recommendations and address implementation questions.

5. QUALITY ASSURANCE

5.1 Our Commitment

Every report includes:

• Minimum 18 pages of customized analysis
• Industry-specific recommendations
• Market-appropriate implementation guidance
• ROI projections and timeline estimates
• Professional formatting and presentation

5.2 Quality Standards

All reports undergo quality review before delivery to ensure accuracy, completeness, and relevance to your specific business situation.

6. DISPUTE RESOLUTION

6.1 Internal Resolution

We are committed to resolving all concerns directly and promptly. Most issues are resolved within 48 hours of initial contact.

6.2 Escalation Process

If you are not satisfied with our initial response, you may escalate your concern to our management team at management@bizaiready.com.

6.3 External Mediation

For unresolved disputes, we participate in binding arbitration through recognized commercial arbitration services in accordance with our Terms & Conditions.

7. CONTACT INFORMATION

8. POLICY UPDATES

This refund policy may be updated from time to time. Changes will be posted on our website and customers will be notified of material changes. The updated policy applies to all purchases made after the effective date.